What are some of the key benefits that you have experienced for Digital Transformation?
I think we’re cutting down a lot of administrative tasks that actually are boring and are badly done because people aren’t interested in administrative tasks. We’re cutting out that frustration sometimes at work and sometimes that level of boredom and focusing more on the legal work that we do and the analysis and the drafting and so on and so forth. We’re eliminating that, but the other thing that we’re doing is making that process extremely efficient. Once you make it very efficient then you deliver great value to your clients, and tomorrow’s law firms will be the ones who are delivering value to clients, and who are delivering good legal services, great advice and doing it in a cost-effective way and one of my big bugbears is that’s not how the law operates at the moment.