‘At the end of the day it’s got to go through a process’ – What Gavin Goates wishes he had known about Digital Transformation

Question 2 – What’s the one thing you wish you’d known before starting?

“I think the one thing I would’ve liked to have known before I’d started really was how long it was probably going to need me to be involved for. You know I think very simply we think it’s just a case that it’s going to be coming into the workplace and you’re going to be able to get it underway with immediate effect. At the end of the day it’s got to go through a process and you’ve got to really step and map out that process and make sure you’ve ticked all of your boxes because we as humans do things that sometimes we’re not very good at, procedure and writing down. So thats the one thing I take away.”